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Front Desk Guidelines

   

As Team Captain, you are responsible for:

  • Notifying and organizing your assigned team two weeks in advance of their month of duty. They should arrive by 6.45 am.
  • Ensuring that team members who cannot make it find a substitute – maybe a swap.
  • Advising the Sergeant-at-Arms in a timely manner if any member is unable to attend as scheduled.
  • Familiarizing yourself and your team with the appropriate paperwork for check-in and balancing.
  • Making sure that the room is set up and cleaned up including stowing away of club inventory.

 

Before Members arrive:

  • Set up Banners including the one in the foyer downstairs
  • Set up Podium area theme banner, flag and bell
  • Place happy Dollar cups on each table.
  • Prepare the video link if required by the speaker

After Room Set Up:

  • Two team members to be present to monitor the collection and sign in process.
  • One seated at the table and the other a greeter.
  • When a third (new) member is present, they should act as an extra greeter to fulfill their Ignite 400 step.

At your discretion, apart from the greeter, the team can rotate positions through the month or keep the same job.

The members working the table ensure that:

  • Each member pays the standard meeting fee – it is not a charge for food.
  • Each member checks in [identify those who don’t]
  • Each visitor and guest signs in and receives( and returns) a temporary badge
  • Happy Dollars are handled.
  • Visitors and Guests are introduced when called upon by the President.
  • The Weekly Financial Report is reconciled with the sign in forms before adding Happy Dollars.
  • All badges are returned to their correct position in the badge box after the meeting.

 

The member working the kitchen ensures that:

  • Each member pays the standard meeting fee – it is not a charge for food.
  • Each member checks in [identify those who don’t]
  • Each visitor and guest signs in and receives( and returns) a temporary badge
  • Happy Dollars are handled.
  • Visitors and Guests are introduced when called upon by the President.
  • The Weekly Financial Report is reconciled with the sign in forms before adding Happy Dollars.
  • All badges are returned to their correct position in the badge box after the meeting.

After The Meeting:

  • Club inventory is stowed – banners, bell etc.
  • Tables are cleared and cleaned
  • The Weekly Financial Report and money is passed to the Treasurer.            
  • The Sign-in and Make-up forms are passed to the Club Secretary. 
  • The Visitor and Guest form is passed to the Executive Secretary.

         

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